Data Support Manager

• Company

  Moodys

• Location

  USA-CA-San Francisco

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  24-Oct-2013

• eFC Ref no

  1297520

Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com

Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com As Associate Director of Data Support, you will be a member of our global Data Operations Group responsible for data processes that drive Moody's Analytics' quantitative credit risk measurement tools and software applications. You will be leading the data vendor management work for our group which includes being the liaison with our data vendors while partnering with Product Strategy, Legal and Procurement teams to ensure proper use of third party data along with negotiating future data contracts. You will also be expected to perform due diligence in analyzing new data sources used by our models and research.   You will be responsible for leading a team of data analysts that are responsible for providing high quality support of our credit risk data in addition to overseeing performance and professional development of staff members.   Responsibilities:    * Data Vendor Management: Maintain relationships with some of the largest financial data vendors in the market that are sources for our models and products, while managing our data budget.   Assist in the negotiations process for new data contracts or renewals with the goal of optimizing our data spend.   Research and perform due diligence of potential new data vendors for increased product offerings, or data requests from internal teams such as Research. * Lead Data Support Team:   Lead talented group of data analysts that are responsible for providing high quality client support of our credit risk data to both internal and external clients.   This includes, but not limited to, querying SQL databases, corresponding with data vendors, and working jointly with various internal teams such as Data Production and QC, development teams, or Research. * Contribute to cross-team projects to enhance or improve our product offerings or processes. Minimum Requirements: * Bachelor's degree in Statistics, Economics, Operations Research, Finance, Business or a related field.   Master's degree is a plus. * Excellent written and verbal communication skills. Strong negotiations ability. * Experience successfully building and managing vendor and/or client relationships. * Strong understanding of how to deliver customer success. * At least two years leading a team of analysts. * High attention to detail with excellent organizational and analytical skills, and the ability to handle multiple projects . * Experience handling and analyzing datasets. * Familiarity with equity and fixed-income markets with the ability to correctly read and interpret financial statements. * Proficient in MS Office suite.   Preferred Qualifications: * 1-2 years management experience Exposure to SQL and RDBMS (Sybase, Microsoft SQL server, Oracle, MySQL.) * Previous experience using Salesforce.com. * Previous experience in a client support role. * Hands-on analytics experience: designing and developing dashboards and reports, and data mining. * Professional experience programming in a commonly used language (Java, C++, Visual Basic, Python, etc.). * Exposure to credit risk models. * Data visualization experience such as building dashboards in Spotfire or Tableau. * Experience documenting standard operating procedures. You will be a part of the Data Operations department. Moody's is an equal opportunity employer.

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