Posted Position Title :Documentation Associate

Job Number	1839839
Business	GE Capital
Business Segment	Capital - Americas
About Us	GE Capital Americas: At GE Capital Americas, we’re redefining what’s possible. Whether it’s providing financing to purchase, lease and distribute equipment, or supplying our clients with the capital needed for their real estate and corporate acquisitions, refinancing and restructurings, the GE Capital Americas teams are dedicated to turning imaginative ideas into leading financial products and services that support the success of businesses worldwide. GE Capital Americas is the top leasing company in North America and a leader in U.S. corporate finance. Here you’ll work with the most talented people in the industry, employing world-class processes to execute projects with real impact. If you’re an enthusiastic self-starter and a driven, creative, flexible problem-solver, then join GE in creating the next generation of financial products that will keep the world of business moving forward for generations to come. imagination at work… GE is an Equal Opportunity Employer. GE offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements. GE offers an inclusive environment where employees have the opportunity to succeed and diversity is embraced as a competitive advantage in the marketplace. The passion that our people bring to their work extends to their private worlds, and GE encourages a healthy balance between the two. GE values education and is dedicated to providing the tools and training for your professional development.
Career Level	Experienced
Function	Collections
Function Segment	Collections Strategy
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	Iowa
City	Cedar Rapids
Postal Code	52404-8247
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Responsible for defined work or projects and participation in the analysis of information and processes. In this role you will write, edit and manage technical documentation, including SOPs in support of business processes.
Essential Responsibilities	Create user-friendly technical documents for employees. Edit and maintain system documentation including, procedures and requirements. Collaborate with employees in the creation and implementation of this documentation. Partner with leadership to lead change and drive growth by managing strategic initiatives to meet business needs. Build and maintain online resource to house and access technical documents. Work with internal/external customers to develop standard operating procedures. Ensure projects are implemented on time with high quality.
Qualifications/Requirements	Basic Requirements: Bachelor’s degree (or in lieu a HS Diploma/GED with minimum of 3 years’ experience in legal, financial services, collections, customer service, outbound calling, or call center experience or equivalent military experience). Minimum 1 year experience of technical writing. Experience with Microsoft Suite, including: Work, Excel, PowerPoint, and Outlook or comparable software applications. Eligibility Requirements: Must submit your application for employment through COS (internal candidates) or www.gecareers.com (external candidates) to be considered for this job opening. Must be willing to comply with pre-employment screening, including but not limited to, drug testing, reference verification and background check. Must be willing to travel 5% of the time. Must be willing to work out of an office in Cedar Rapids, IA.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Bachelor’s Degree desirable. 2+ years of previous collections experience in leasing, financial services, or call center environment. Previous work in a leasing, financial services, or call center environment. Attention to detail; accurate and well organized. Strong problem solving and mathematical skills. Ability to handle multiple tasks simultaneously and continually meet deadlines. Strong communication skills, interpersona, written and verbal Experience with project involvement
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.