Job details
- Job Number: 27059501
- Santa Clara Valley, California, United States
- Posted: Aug. 30, 2013
- Weekly Hours: 40.00
Job Summary
The
SOC Manager ensures that the Apple Advanced Threat Analysis Center is
appropriately staffed at all times. This position coordinates and works
with the local ATAC Analysts to make sure that the analysts, processes
and technology are meeting the ATAC service level objectives and
metrics. This position is upwardly and outwardly focused and is
responsible to ensure appropriate resources are available to
successfully deliver the ATAC mission in support of Apple's Information
Security objectives.
Key Qualifications
- Day-to-Day Management Issues
- Ensures that the ATAC is adequately staffed to monitor and respond to events, incidents and emerging threats.
- Identify chronic operational and security deficiencies and ensure that they are remediated appropriately
- Ensures that all ATAC personnel issues are being addressed and makes senior management aware of any issues or problems
- Ensures that all analysts are receiving development guidance in accordance with the practices and standards of the ATAC
- Ensure that the team is adequately supplied with the necessary applications and tools to successfully operate on a daily basis.
- Manage and/or escalate roadblocks that may jeopardize security monitoring operations, infrastructure and/or SLA’s
- Represent all ATAC specifics inquiries in regard to compliance
- Establish meaningful Key Performance Indicators (KPI) and metrics, aligning roles and responsibilities with organizational objectives, and continuous process alignment and improvement
- Develop and document a process for quickly and effectively responding to suspected network intrusions, and handle all such cases in accordance with business goals and objectives
- Drive strategic initiatives designed to address recurring security violations.
- Ensure completion of required corporate and HR training
- Development and execution of one on one meetings with directs
- ATAC Manager is ultimately responsible for the successful completion of all daily operational processes and procedures.
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