Job Title ADMINISTRATIVE ASSISTANT

 Country     United States
State     Minnesota
City     Bloomington
Requisition Number     3022BR

Job Description    

#mcd12
*LI-RM

Under limited direction, this position anticipates and executes administrative deliverables for a particular department.  Performs advanced administrative functions that support the needs of internal and external customers.

JB-Glass
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Responsibilities    

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

· Transfers administrative/departmental knowledge to administrative team.

· Tracks and responds appropriately to incoming calls and letters of external customers.

· Tracks and distributes legal correspondence.

· May coordinate and assist with customer service processes including the regional customer satisfaction measurement system.

· May process telephone calls and answer inquiries.

· Opens, sorts, and distributes incoming mail, reports, and correspondence for principals.

· Produces correspondence and reports using appropriate software and tools.

· Establishes and maintains files and records.

· May maintain inventory and orders office supplies.

· Arranges travel reservations and accommodations.

· Manages calendar for self and principals/customers.

· Coordinates specialized or complex projects and meetings.

· Coordinates and participates in the planning and execution of meetings/special events for department.

· Participates on cross-functional teams as assigned.
Minimum Requirements    

· Must be a self-starter, possess a sense of urgency and have the ability to multi-task in a fast-paced environment

· Must be able to work independently

· Strong capabilities required in working with and communicating to cross functional business units throughout the region and home office

· Demonstrates effective written, verbal and communication skills

· Must be organized and able to effectively prioritize

· Ability to balance conflicting priorities and multi-task in a deadline driven environment

· 3-5 years administrative experience

· Proficient in Office Win7 Suites:  Excel/PowerPoint/Word

· Knowledge of Access

· Must be able to work in teams

Key Competencies: Puts the Customer First, Executes for Results, Achieves through Teamwork, Gathers and Uses Information, Job Knowledge, Uses Technology Appropriately

EOE Statement     McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.
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