Job details
Nordstrom
Rack is a division of Nordstrom, a fashion specialty retailer founded
on a simple idea: offer customers the best possible service, quality,
value and selection. In anticipation of future openings, we are looking
for skilled people to provide alterations and tailoring services to our
Rack customers.
Nordstrom Rack is where customers go for top-of-the-line Nordstrom
fashion and accessories at fabulous values. When you work for Nordstrom
Rack, you'll enjoy flexible hours, a friendly atmosphere and competitive
pay and benefits. You'll also be a part of a team that is committed to
supporting your career goals.
We are always looking for exceptional people who share our love for
the customers we serve, the merchandise we sell and the work we do!
The ideal Rack Alterations/Tailor Shop employee is motivated,
results oriented and committed to providing outstanding customer service
every day.
Responsibilities
- Perform alterations/tailor fittings according to Nordstrom guidelines and service standards
- Complete alterations/tailoring according to Nordstrom guidelines and quality standards
- Organize workload and complete items by date promised
- Meet or exceed productivity targets
- Conduct all customer and coworker interactions with warmth and sincerity
- Follow through on customer needs in a timely manner
- Actively build and maintain product knowledge through an awareness of fit, style, construction and trends
- Educate customer and employees on proper fit, shop procedures and guidelines in a professional and friendly manner
Qualifications
- High School diploma, or equivalent, preferred
- Previous experience in alterations/tailoring
- Understanding of safe and proper use of all equipment in the shop
- Ability to communicate clearly and professionally with customers and coworkers
- Basic math and written communication skills
- Strong organizational skills
- Ability to prioritize multiple tasks in a fast-paced environment
- High level of ownership, accountability and initiative
- Ability to work a flexible schedule based on department and store needs
There are many career opportunities at Nordstrom. However, we ask
that you apply just to the position for which you are most qualified.
We’re happy to discuss other open positions should you interview with
us.
Since 1901, Nordstrom has offered a wide variety of quality
apparel, shoes and accessories for men, women and children at our stores
across the country. We're proud to be named to Fortune™
magazine's list of '100 Best Companies to Work For.' We believe this
recognition comes from our desire to empower our employees to set their
sights high and deliver exceptional service to customers.
As a Nordstrom employee, you can feel confident that your health
and well-being are among our highest priorities. We offer a
comprehensive, flexible employee benefits package that includes
medical/vision and dental coverage, a generous merchandise discount, an
employer-matched 401(K) savings and profit sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
The above information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job. No visa
sponsorship is available for this position.
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