Job Description
Nordstrom
is a fashion specialty retailer founded on a simple idea: offer each
customer the best possible service, quality, value and selection. We're
looking for exceptional salespeople to provide outstanding customer
service, develop strong customer relationships and build individual
sales volume.
From attentive salespeople to meticulous tailors and innovative
merchants, our teams are comprised of talented people who work hard to
delight the customer. When you join a Nordstrom Store, you are welcomed
into a family dedicated to creating memorable and rewarding shopping
experiences for our customers.
Nordstrom currently has sales openings in our At Home department.
The ideal candidate is motivated, enjoys working one-on-one with
customers and thrives in a commissioned sales environment. If you share
our love for the customers we serve, the merchandise we sell and the
work we do, this is a place for you to build a rewarding career.
Responsibilities
- Set and achieve personal sales goals while supporting the goals of the team
- Greet customers in a timely, professional and engaging manner
- Educate customers on selecting home accessories to create their ideal home environment
- Provide honest and confident feedback to customers regarding merchandise style
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
- Consistently seek new trend and product knowledge to act as an expert for the customer
- Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships
- Work as a team player to ensure each customer receives the best service possible
- Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
Qualifications
- Proven ability to set and achieve sales goals
- Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
- Demonstrated ability to develop relationships with customers and coworkers
- Knowledgeable and enthusiastic about home accessories trends
- Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Strong organizational and follow-through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
Since 1901, Nordstrom has offered a wide variety of quality
apparel, shoes and accessories for men, women and children at our stores
across the country. We're proud to be named to Fortune™
magazine's list of '100 Best Companies to Work For.' We believe this
recognition comes from our desire to empower our employees to set their
sights high and deliver exceptional service to customers.
As a Nordstrom employee, you can feel confident that your health
and well-being are among our highest priorities. We offer a
comprehensive, flexible employee benefits package that includes
medical/vision and dental coverage, a generous merchandise discount, an
employer-matched 401(K) savings and profit sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
The above information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job. No visa
sponsorship is available for this position.
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