Posted Position Title Analyst, Surveillance

Job Number	1875290
Business	GE Capital
Business Segment	Capital - Retail Finance
About Us	GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with more than 75 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries. At GE Capital Retail Finance, we are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges. GE provides tools to enable you to build your development and chart your own career path. As a member of the GE Capital Retail Finance team, you'll join over 8,000 colleagues who are passionate about their work! The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.
Career Level	Experienced
Function	Collections
Function Segment	Recovery and Integration
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	Ohio
City	Canton
Postal Code	44718-3607
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. The Surveillance Analyst is responsible for providing tactical analysis and reporting about GECRB’s Collections functional Supplier Surveillance, including the integrity of data collection, regulatory compliance, operational effectiveness and process controls. Analyze, develop and report on the operational execution. Lead a team of Surveillance Specialists and will leadership and guidance in maintaining accurate records; reporting of findings, observations, and all management action plans.
Essential Responsibilities	Manage Surveillance Specialist team Provide tactical collections compliance oversight Act as Subject Matter Expert (SME) for various reporting systems, collection functions, Support Central sites and dashboards Drive effective identification and management of compliance risks and business initiatives Collect, track and analyze data to support external surveillance and create reporting around Surveillance process Ensure significant risks are promptly escalated to the appropriate levels Embed into the business effective tools, systems and controls for analyzing and monitoring regulatory risks Support collection processes and recommend a Business Process Improvement strategy utilizing quality rigor, BPMS documentation and control dashboard deployment Through Business Intelligence development, determine and advise of target breaks within supplier processes to identify true Root Cause and recommendations. Help to determine the scope of the root cause, assist with remediation as required and recommend process controls going forward to minimize future process inefficiencies. Track and report on BPMS deliverables. Conduct regular business process reviews with process owners and Surveillance Leadership. Establish effective relationship with all collections areas. Other duties as assigned
Qualifications/Requirements	Bachelor’s Degree or 3+ years of audit/surveillance/ supplier surveillance work experience in a regulated financial services organization Minimum 3 years of collections or project management experience Minimum 1 year of Business Objects Reporting experience Minimum 2 year supervisory experience YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT Eligibility Requirements : All applications for employment must be submitted through either http://www.gecareers.com or the Career Opportunity System (COS) to be considered You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement) Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Superior PC proficiency (MS Office Suite) Strong verbal communication, business writing, presentation, and facilitation skills Excellent analytical/technical skills Strong risk management and problem solving skills Team Player in fast paced, high-energy environment Goal oriented and self-motivated Minimum of 3 years of managing vendor relationships (preferably off shore experience). Demonstrate deep, up-to-date knowledge of regulatory compliance of the financial services. Ability to influence and work across a matrixed organization Ability to work/manage independently and manage multiple assignments Strong communication skills, confidence of presenting to senior leader audiences Strong judgment and the ability to analyze information to resolve issues Demonstrated ability to influence and build strong relationships with stakeholders
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.